Introduction | Yext Hitchhikers Platform

This guide serves as a template to review a newly built Search experience before integrating with your site. You can also use this to QA a live site if you make any major changes, such as adding new content or verticals or changing the styling and behavior of your site.

Review Areas

This guide is meant to supplement what you learned in the Debug and QA module. Be sure to check out this module to review the four types of QA you’ll need to complete prior to launch and guidelines for each. We assume the Admin who built the experience has already done all four types of QA before sending to a reviewer:

  • Browser Testing QA
  • Search Quality QA
  • User Interface (UI) QA
  • Analytics QA

This guide goes into more detail about specific items to check for search quality QA and user interface (UI) QA, which can be more nuanced and open to feedback, and briefly touches on browser testing QA for mobile. Since browser testing QA and analytics QA are both more objective, the Admin just needs to make sure they check the box that these work and additional feedback is not necessary. However, the reviewer may feel free to double check these as well.

The four areas this guide covers are:

  • Overall Formatting/Styling
  • Result Card Content and Behavior
  • Search Quality
  • Backend Configuration

The first two tie in to UI QA, while the latter two tie in to search quality QA. Feel free to move through this guide sequentially or jump around out of order.

Since you’ll need to click through each vertical for the first three areas, one approach is to run searches on one vertical and complete the first three areas of review before moving on to the next vertical. Then review backend configuration separately. Another approach is to move through the QA areas one at a time.

Let’s Get Started!