Using the Activity Log | Yext Hitchhikers Platform
What You’ll Learn
In this section, you will learn:
- How you can pull information from the Activity Log
- Use cases for how you can leverage the Activity Log
As you can imagine, because every update that takes place across your account is logged in the Activity Log, the table will start to grow very quickly.
To help you drill into specific aspects of the Activity Log, or pull the data out of the platform there are a couple tools available to you.
Export the Activity Log
One option you have is to export the Activity Log as a CSV file. To do this, click on the Export button at the top of the page.
Clicking Export will export the entire Activity Log, so you may want to filter the data so you can export the most relevant sub-set. See details on filtering below.
Filter the Activity Log
To sort the Activity Log using an Advanced Filter, click on the Advanced Filter button in the top right corner.
The Activity Log can provide you with a variety of insight.
For example, if you want to trace an update you can filter to a specific date to see which user made a change to a specific field.
Some commmon filters include:
- Activity Type
- Actor Type
Below we will go into some additional use cases for Activity Log filters.
Understand Profile Updates
When a Profile Update is made, you have additional details provided to you, such as:
- The entity it was made to, as well as a link to open that entity in the Knowledge Graph
- The details of the update (which field was updated)
- The content of the update
A row will be logged for each update, so you can imagine this table will include a lot of data very quickly.
If you want to trace an update you can filter to a specific date to see which user made a change to a specific field. For example:
- Profile Fields: This allows you to drill into updates made to one specific field. Note that when applying this filter you can only select one field at a time.
Understand Listing History
You may want to understand how your listings were created when you launched with Yext. To do this you can leverage the Listings Live Type filter:
- Listings Live Type: Created or Claimed: This allows you to understand the origin of the Listings, whether Yext created a Listing on your behalf (Created), or synced to an existing Listing (Claimed).
View Activity on Listing
You can also view activity on specific Listings, such as when you recieve a new review on a certain Site or when a social post was created. To view this information, you can filter using:
- Site: This allows you to see all activity that has taken place on one specific site.
Here, you can see the Site where the review was left, the date the review was received, and the content of the review. You can also view the content of social posts for sites that allow social posting.
Also keep in mind — once you apply any of these relevant filters, you can always export that subset of data by clicking on the Export button in the top right corner.