<% user.full_name %>
<% util.level ? util.level.title : '' %>
Explorer Pioneer Apollo Viking Voyager Pathfinder Orion
Points
<% user.points ? user.points.toLocaleString() : 0 %>
Badges
<% util.badgeCount %>
Streaks
Congratulations You've <% util.newestBadge.isCurriculum ? 'completed' : 'earned' %> the
<% util.newestBadge.title %> <% util.newestBadge.isCurriculum ? 'curriculum' : 'badge' %>!
previous
next
Share to Social Media
Linked In Facebook
Status
<% util.level ? util.level.title : '' %>
<% util.level ? util.level.points : '' %>
<% util.nextLevel ? util.nextLevel.title : '' %>
<% util.nextLevel ? util.nextLevel.points : '' %>
Level up! <% util.levelPointsRemaining %> points to go
Level up! <% util.levelPointsRemaining %> points to go
Badges
Completed Hitchhikers Program Track Completed Content Track Completed Pages Track Completed Page Builder Track Completed Search Backend Track Completed Search Frontend Theme Track Completed Search UI React Track Completed Solution Templates and the Admin Console Track Completed Technical Skills Track Completed Platform Basics Track Completed Listings Track Completed Reviews Track Completed Industry Overview Track Completed Analytics Track Completed Industry Overview & Product Basics Track Completed Knowledge Assistant Track Completed Multi-Language Experiences Track Completed Fall '22 Release Highlights Track Completed Spring '23 Release Highlights Track Completed Chat Track Completed Summer '23 Release Highlights Track Completed Fall '23 Release Highlights Track
<% util.expandBadges ? 'Less' : 'More' %>
Playground Accounts
New +
No Playground Accounts
Create Playground +
View Profile
Log Out loading
Mission Complete! 🚀
Congratulations, you’ve completed your first module!

We hope you enjoy exploring the rest of the site. Please don’t forget to leave us feedback - we are constantly looking to improve. Happy Hitchhiking!
Home
Welcome to Hitchhikers! 👋
To learn more about the platform we encourage you to get started by completing the Hitchhikers Program Track and earning your first badge!
Start Here
Close notification
Review Labels
Arrow Back
Unit 1
Introduction to Review Labels
completed
Unit 2
How to Manually Create and Apply Review Labels
completed
Unit 3
How to Set Up Automatic Review Labeling
completed
Unit 4
Common Review Label Use Cases
completed
assessment assessment
Module Assessment
completed completed
home

Introduction to Review Labels | Yext Hitchhikers Platform

What You’ll Learn

In this section, you will learn:

  • What Review Labels are
  • The different ways you can create and manage Review Labels

What are Review Labels?

Review Labels are a tool that can be used to help categorize reviews with similar characteristics within your account. They can assist your reviews management by helping with organization and prioritization.

Yext review labels

How Can I Apply Review Labels to Reviews?

Your brand is constantly receiving reviews across the web. Without proper organization the sheer number and variety of reviews can become overwhelming. Review Labels are a way to understand which to prioritize, which are alike, which should be reviewed by certain teams, and more.

Labels can vary greatly depending on a number of different factors, including your business goals, reviews processes, and industry. Examples of review labels include categories like “service,” languages like “Spanish,” review type like “negative,” products/services like “pizza,” and many others depending on how your brand chooses to organize your reviews.

Note: More than one label can be applied to a review.

What are the Ways I Can Apply Review Labels to Reviews?

To help fit your reviews processes, Yext has a few different ways you can add labels to reviews. We will provide more information on how to actually use these methods throughout the rest of this module.

Manually Apply Review Labels

Within the Yext platform you are able to easily create a label and then apply that label to a single review or in bulk to multiple reviews.

Configure Review Labeling Rules

Create a rule where reviews are automatically labeled if they meet predetermined criteria chosen by a brand which can be based on the review content, star rating, sites, responses, and more.

unit Quiz
+20 points
Daily Quiz Streak Daily Quiz Streak: 0
Quiz Accuracy Streak Quiz Accuracy Streak: 0
    Error Success Question 1 of 3

    True or False: Review Labels are a tool to show your customers what types of reviews you have.

    Error Success Question 2 of 3

    Which of the following could be used as a Label?

    Error Success Question 3 of 3

    True or False: Yext has the functionality to automatically label incoming reviews based on predetermined criteria.

    High five! ✋

    You've already completed this quiz, so you can't earn more points.You completed this quiz in 1 attempt and earned 0 points! Feel free to review your answers and move on when you're ready.
1st attempt
0 incorrect
Feedback
<% elem.innerText %>