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Reviews
Optimize your consumer experience by monitoring, responding to, and generating reviews from your customers.
Core Competencies Gained
- Knowledge of the value of reviews in search
- Skills to find trends in reviews, build intelligent review responses, generate reviews, build approval processes, and more
- Create a reviews management program built to optimize your consumer experience by monitoring, responding to, and generating reviews from your customers
Get Started
10 modules
7.5 hours
1700 points
Unit 1: How Yext Helps You Optimize Review Monitoring
10 min, 20 points
Unit 2: Introduction to Yext's Review Monitoring
10 min, 20 points
Unit 3: Advanced Review Monitoring Functionality in the Yext Platform
10 min, 20 points
Unit 4: Review Monitoring Best Practices
10 min, 20 points
Module Assessment
5 min, 100 points
Unit 1: How Yext Helps You Optimize Your Review Response
10 min, 20 points
Unit 2: Yext's In-Platform Review Response Functionality
10 min, 20 points
Unit 3: Additional Yext Review Response Capabilities
10 min, 20 points
Unit 4: Review Response Best Practices
10 min, 20 points
Module Assessment
10 min, 100 points
Unit 1: How Yext Helps You Optimize Review Generation
10 min, 20 points
Unit 2: Review Generation Templates
10 min, 20 points
Unit 3: Sending Review Generation Invitations
10 min, 20 points
Unit 4: Review Generation Settings
10 min, 20 points
Unit 5: Review Generation Metrics
10 min, 20 points
Unit 6: Review Generation Best Practices
10 min, 20 points
Module Assessment
10 min, 100 points
Practice Packs are available at the end of each track and can be used to review and solidify your learning. Each Practice Quiz consists of 4-6 questions from this track for you to review. Take one to maintain your quiz streaks! Having trouble passing? Click on the unit name next to the question to go back and review the material.
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Quiz Accuracy Streak: 0
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10 modules
7.5 hours
1700 points
