Hey Team!
My client is utilizing the Q&A module in their answers experience. When you reply to the questions that get submitted from the platform, the email template is very Yext branded.
I see it is possible to customize elements within Answers for the Q&A component, but is it possible to customize the email template to be client-branded?
My client has this exact question! Is there anything we can do to customize the business’s email response to better fit their brand?
Currently, you can update minor branding options like colors and logos using the Branding Settings section of account settings. Adjusting other content like the body of the email is not available at this time.
Hi @Calvin_Casalino and team,
My client would like to customise Q&A Email Response Template by adjusting colours and logos but in the Account Settings / Email Branding Settings, I cannot see options to update colours and logos. Can you clarify where this can be adjusted?
