Email Whitelabeling for non-Partner Account Types

Last release, we created a self-serve flow in Account Settings for Partner accounts to whitelabel From and Reply To emails sent by Yext to their customers by authenticating their domain. This release, we now support this same self-serve flow for all account types.

This allows for additional control for emails that are sent by Yext on behalf of our customers to their end users, as users can adjust the branding settings such as the: ‘From Name”, “From Email”, and “Reply-to Email” for emails.

To configure this you will need to go to Account Settings, and click Email Branding Settings.

You also have the ability to allow Yext to send emails on behalf of your email server, by adding your email domain.

These branding updates will apply to review generation emails, and Q&A emails as those are emails that are sent from Yext to your customers on your behalf.

For more information, visit the Add an email domain to white-label your emails Help article.