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Social | Hitchhikers Platform

Overview

The Social Knowledge API endpoints allow users to interact with customers through social platforms. You can use the Knowledge API to create marketing campaigns, monitor activity on your social profiles, and engage with users on a variety of different sites across the Knowledge Network.

Use Cases
  • Communicate events, announcements, product offerings, and other notifications to your customers.
  • Create posts for one or more entities at a time
  • Monitor posts made on your page by your customers
  • Manage and respond to comments on posts
  • Track clicks, impressions, and other success metrics for social campaigns