How to Manage Labels| Hitchhikers Platform

What You’ll Learn

In this section, you will learn:

  • What a label is
  • How to create and apply labels manually and in bulk
  • How to manage labels across your account

What is an Entity Label?

Labels are like tags that can be applied to entities. They can help you organize your entities internally without making changes that would be visible to anyone who is on your website or using your Search experience.

Creating and Managing Labels

You can create new labels in the Knowledge Graph in 3 ways:

  1. Go to Knowledge Graph > Entities and click on the plus sign under Labels in the left-side navigation.

    Entities > Labels

  2. Go to Knowledge Graph > Configuration and select Labels under the Entity Management section. Then, on the Labels screen select + Add Label in the upper right. You can also use this page to view, edit, and delete labels, as well as see how many entities are using each label.

    Configuration > Labels

    entity label management

  3. Edit an individual entity or bulk-edit multiple entities. Locate the Labels field (under the Internal Use Only section, usually at the bottom), and enter a new label value. This both creates the label and assigns it to the entity or entities being edited.


Common Entity Label Use Cases

There are a lot of different reasons to use Entity Labels in the platform.

  • To easily access a set of entities that would otherwise be difficult to filter to

  • To easily access a set of entities outside of Knowledge Graph (e.g., on Reviews, Analytics, etc)

  • To keep track of entities that you need to do something with later, e.g., fix a data problem or update for seasonal changes, like holiday hours

You can have up to 200 labels in your account and assigned to an entity, so we recommend using them liberally.

unit Quiz
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    How many labels can you have in an account?

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    What are reasons to use labels? (Select all that apply)

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