If your business has recently moved, it’s important that you change your address to let your customers know. Updating your address in the Knowledge Graph will push the changes to all relevant endpoints — Listings, Pages, and Answers experiences.
To change your address:
- Click Knowledge Graph in the top navigation bar and navigate to the entity you would like to change the address for.
- Click on the Address field.
- Make your desired edits to the address.
- Once you’ve updated your address information, click Save. Your address will be updated on all of the relevant endpoints.
Potential Re-Verification for Google My Business
You should also note that changes to core information, such as your address, can trigger a re-verification for the Google My Business listing. When this happens, Listings may become unavailable and will need to be reverified before your data is synced with Google. For more information see, How to verify your Google My Business listing.
Service Area Business
If you are a service-area business or a business that does not have a brick-and-mortar location for customers to visit, you will want to add service areas to designate the specific areas you provide services to. To do this, when editing the Address field select the checkbox next to We deliver or provide service at customer locations and add the appropriate service area.
For additional details on adding service areas, visit the Add service areas Help article.
For more information on updating fields in the Knowledge Graph, see Edit entity information. You can also learn more about updating data in Yext by going through Hitchhikers training. For more information see Ways to Update Data in Yext.
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