Daily Google Reviews Backup Scans (Spring '22 Release)

Viewing all of your reviews, as quickly as possible, within a single platform, helps you to track trends and efficiently engage with your customers. Now, in addition to receiving real-time notifications for new reviews on Google, Yext will now perform daily backup scans to ensure all new Reviews are identified within a 24-hour window.

Hello! Does the Google Reviews Backup Scan have any affect on Google Q&A scans? If not, are we looking to increase the scan frequency for Google Q&A in a future release?

Hi Katie! The daily scans do not include Q&A currently. If you have a use case or have run into issues around this, that would be a great case to submit to Ideas!