Edit Featured Snippet

Search
1

So when I get a Featured Snippet suggested, I can see that it displays as Rich Text. But if I go to the Vertical (Search), and test a search, click Edit Results and try “Train Featured Snippet” on Edit Search Results page, the Featured Snippet is just plain text, not Rich Text. Is there any way I can Edit them with Rich Text?

2

Hi Alejandro,

This is possible within Experience Training. Great point about Edit mode - would you be able to submit an Idea? Our Product team will then track and get back to you on the progress of implementing something like this.

Best,
Alyssa

3

Hi Alyssa,

But within Experience Training can I tell Yext which search query is the one that needs to show the Featured Snippet? I thought I can only edit the queries suggested by Yext

Thank you
Alejandro

4

Hi Alejandro,

Gotcha, I thought you were trying to edit a featured snippet’s rich text. Are you saying you want a specific query to return a featured snippet and it is not currently?

Alyssa

5

Hi Alyssa,

Correct! The client wants for a specific query “how do i add wildcards to a campaign search”, to get a featured snippet from a specific post entity. I can do that on the “Edit Results” but not on the training section. But on Edit Results I can’t edit with rich text, as is possible on the training section.

Is there a workaround for this? Or how can I make sure Yext shows a featured snippet for my query on the training section?

Regards,

Alejandro