No Entities in Use on Answers Experience

Search
1

I’m having a problem getting my Answers experience to pick up any of my entities
In the search configuration on the experiences tab it currently says there are zero entities in use despite having a few in the Knowledge graph

Screenshot at May 19 13-55-20
Screenshot at May 19 13-55-20780×474 27 KB

Any way to rectify this?

2

Hi Malcolm - this will reflect entities in production. Is your label updated?

3

Hi Afarooque,

I am also facing the similar issue. Can you please tell me where to update label and how to check which entities reflected in production?

Thank You

4

Hi Amitava,

You can read about labels in this unit: Configuration Labels | Hitchhikers

You can see the entities in Production by navigating to the Home screen of your Answers experience and clicking on the number next to Total Entities in Use!