Hi,
The side panel is not visible in my Yext account. How can i see it and enable my experience in the Yext platform so that i can embed it within your Zendesk experiences.
Hi Aazim,
Thanks for reaching out! If you click on the question mark in the bottom left corner of the screen - the help panel should appear on the right side of the screen.
Let me know if this works. If clicking on that question mark opens the Yext Help Site instead of the Help Panel, then you may be in a different account that does not have the help panel configured.
Hi Caroline,
The help icon at the bottom of page opens Yext Help site instead of Help Panel. How can i configure help panel?
Hi Aazim,
It looks like you may have multiple accounts. You want to make sure you’re logging in via this Yext Login page. I will also follow up with a direct message with a link to the correct account that has the Help Panel so you can access that directly!
Hi Caroline, Thanks for the update.
Won’t the Help panel be available on the login here sandbox instance here.