Yelp Integration Overview | Yext Hitchhikers Platform

Overview

The functionality of the integration between Yelp and Yext depends on the size of your business, and the relationship you have with Yelp.

Small business refers to businesses with fewer than five locations. Mutual Enterprise Clients (MECs) are customers with Enterprise relationships with both Yext and Yelp.

Functionality Small Business MEC
Update basic fields (Hours, Phone, Website, etc.) Yes Yes
Update special fields (Holiday Hours, Photos, Attributes) Yes Yes
Menu syncing (Menu Listings only) Yes Yes
Yelp review syncing 3; limited text 100; full text
Yelp review response No Yes

Yext Field Sync Details

The following Yext fields will sync to Yelp:

Yext Field Yelp Field
Name The name of the Yelp listing
Phone Phone (note that only one phone number can be synced to Yelp)
Website Website (note that Yelp does not accept URLs with tracking parameters)
Categories Appears at the top of the Yelp listing beneath the Name
Description Appears at the bottom of the Yelp listing, in the “From the Business” section
Closed If the Closed field in Yext is set to Yes, the listing will no longer appear in Yelp search.
Business Logo Photos (will appear on Yelp with the label “from the business owner”, and will not be differentiated from any photos synced via the Photo Gallery)
Photo Gallery Photos (will appear on Yelp with the label “from the business owner”)
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