Yelp Integration Overview | Yext Hitchhikers Platform
Overview
The functionality of the integration between Yelp and Yext depends on the size of your business, and the relationship you have with Yelp.
Small business refers to businesses with fewer than five locations. Mutual Enterprise Clients (MECs) are customers with Enterprise relationships with both Yext and Yelp.
| Functionality | Small Business | MEC |
|---|---|---|
| Update basic fields (Hours, Phone, Website, etc.) |  |
|
| Update special fields (Holiday Hours, Photos, Attributes) | |
|
| Menu syncing (Menu Listings only) | |
|
| Yelp review syncing | 3; limited text | 200; full text |
| Yelp review response |  |
|
Yext Field Sync Details
The following Yext fields will sync to Yelp:
| Yext Field | Yelp Field |
|---|---|
| Name | The name of the Yelp listing |
| Phone | Phone (note that only one phone number can be synced to Yelp) |
| Website | Website (note that Yelp does not accept URLs with tracking parameters) |
| Categories | Appears at the top of the Yelp listing beneath the Name |
| Description | Appears at the bottom of the Yelp listing, in the “From the Business” section |
| Closed | If the Closed field in Yext is set to Yes, the listing will no longer appear in Yelp search. |
| Business Logo | Photos (will appear on Yelp with the label “from the business owner”, and will not be differentiated from any photos synced via the Photo Gallery) |
| Photo Gallery | Photos (will appear on Yelp with the label “from the business owner”) |
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