We’ve added additional dimensions / filters in Report Builder so you can add even more information on your Answers experiences.
New dimensions / filters include:
- User Region: Region of user running Search
- User Postal Code: Postal Code of user running Search
- Browser: Browser of user running Search
- Direct Answer Type: Type of Direct Answer returned for a Search
- Direct Answer Field Type: Type of Field used for Direct Answer returned for a Search
- Vertical Returned: Vertical returned in results for a Search
- Has Case Start: Indicates the first search in the case creation process
- Has Case Submit: Indicates the last search in the case creation process
Test out the new dimensions / filters in Hitchhikers and Playground Accounts. To turn on this beta feature (“Fall '21: New Dimensions / Filters in Analytics”) in your Production account, you can fill out this form.
To learn more about Answers analytics visit the Answers Analytics training module.