Additional metrics, and dimensions/filters have been added to Report Builder so you can dive deeper into your Answers Analytics:
We’ve added the following new metrics:
- Thumbs Up Events: Number of times Thumbs Up has been clicked
- Thumbs Down Events: Number of times Thumbs Down has been clicked
- Answers Voice Searches: Number of searches made using voice search
We’ve added the following new dimensions / filters:
- Has Voice Search: Includes only searches made using voice search
- Filter Type: Whether the filter applied is a FACET, NLP, or STATIC filter
- Filter Key: Field from the Knowledge Graph which Search filtered on
- Filter Value: Value used to filter Search
- Filter Operator: Whether the filter operator used is BETWEEN, EQUALS, EQUAL_TO, GREATER_THAN, GREATER_THAN_OR_EQUAL_TO, LESS_THAN, LESS_THAN_OR_EQUAL_TO, NEAR, or OPEN_AT
- Filter Source: Whether the filter applied to the Search comes from the Algorithm, a Query Rule, or the UI
To turn on this feature in your Production account, you can fill out this form here and select “New Dimensions, Metrics, and Filters” from the list of features.