<% user.full_name %>
<% util.level ? util.level.title : '' %>
Explorer Pioneer Apollo Viking Voyager Pathfinder Orion
Points
<% user.points ? user.points.toLocaleString() : 0 %>
Badges
<% util.badgeCount %>
Streaks
Congratulations You've <% util.newestBadge.isCurriculum ? 'completed' : 'earned' %> the
<% util.newestBadge.title %> <% util.newestBadge.isCurriculum ? 'curriculum' : 'badge' %>!
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<% util.level ? util.level.title : '' %>
<% util.level ? util.level.points : '' %>
<% util.nextLevel ? util.nextLevel.title : '' %>
<% util.nextLevel ? util.nextLevel.points : '' %>
Level up! <% util.levelPointsRemaining %> points to go
Level up! <% util.levelPointsRemaining %> points to go
Badges
Completed Hitchhikers Program Track Completed Content Track Completed Pages Track Completed Page Builder Track Completed Search Backend Track Completed Search Frontend Theme Track Completed Search UI React Track Completed Solution Templates and the Admin Console Track Completed Technical Skills Track Completed Platform Basics Track Completed Listings Track Completed Reviews Track Completed Industry Overview Track Completed Analytics Track Completed Industry Overview & Product Basics Track Completed Knowledge Assistant Track Completed Multi-Language Experiences Track Completed Fall '22 Release Highlights Track Completed Spring '23 Release Highlights Track Completed Chat Track Completed Summer '23 Release Highlights Track
<% util.expandBadges ? 'Less' : 'More' %>
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Guide
Integrating Yext Search with Zendesk
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Introduction
Introduction
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Step 1
Index the Data
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Step 2
Enable your Experience
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Step 3
Add to your Help Center
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Step 4
Add to your Ticket Form
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Step 5
Add App to Ticket Sidebar in Agent Interface
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Step 6
Quick Reference — Updating Search Bars Across the Help Center
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Further Integration Options
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Introduction | Yext Hitchhikers Platform

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Prerequisites
This guide assumes that you have an account already set up with Search to get started. Don’t have an account? You can sign up for a free trial or create a Playground account from your Hitchhikers Profile .

Introduction

This guide will walk you through how to build a Search Experience for your Zendesk help center, agent ticket system, and/or Zendesk ticket form. In this guide, you will:

  • Index your Existing Data
  • Enable Your Experience
  • Integrate a Search experience onto Your Help Center
  • Integrate a Search experience into your Ticket Form
  • Integrate a Search experience into your Agent Console Sidebar

If you did not sign up for the Zendesk Free Trial and are using a Playground account, applying the Help Site Solution Template as a first step will provide you with a starting structure for your account (including Content setup and a Search frontend and backend config) that you can then customize with your brand’s content and styling. You can learn more about Solution Templates by checking out the Solution Templates and the Admin Console track.

Let’s Get Started!

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<% elem.innerText %>