Reviews Metrics | Yext Hitchhikers Platform
Average Rating
Description: The cumulative average of the ratings your business has received.
Request ID: AVERAGE_RATING
Response ID: Average Rating
Data Type: Float
Example Response Value: 0
Example Response: {"Average Rating": 0.0, "day": "1980-01-01"}
Compatible Dimensions:
WEEK_NUMBERWEEKSACCOUNT_IDSFOLDER_NAMESLOCATION_NAMESMONTHS_RETAIL
Keyword Mentions
Description: The number of times a review keyword is mentioned.
Request ID: KEYWORD_MENTIONS
Response ID: Keyword Mentions
Data Type: Integer
Example Response Value: 0
Example Response: {"day": "1980-01-01", "Keyword Mentions": 0}
Compatible Dimensions:
WEEK_NUMBERWEEKSACCOUNT_IDSFOLDER_NAMESLOCATION_NAMESMONTHS_RETAIL
Keyword Sentiment
Description: The sentiment score of review keywords.
Request ID: KEYWORD_SENTIMENT
Response ID: Keyword Sentiment
Data Type: Float
Example Response Value: 0
Example Response: {"Keyword Sentiment": 0.0, "day": "1980-01-01"}
Compatible Dimensions:
WEEK_NUMBERWEEKSACCOUNT_IDSFOLDER_NAMESLOCATION_NAMESMONTHS_RETAIL
Response Count
Description: The number of reviews with responses on publishers that support in-platform response.
Request ID: RESPONSE_COUNT
Response ID: Response Count
Data Type: Integer
Example Response Value: 0
Example Response: {"Response Count": 0, "day": "1980-01-01"}
Compatible Dimensions:
WEEK_NUMBERWEEKSACCOUNT_IDSFOLDER_NAMESLOCATION_NAMESMONTHS_RETAIL
Response Rate
Description: The percentage of reviews with responses on publishers that support in-platform response.
Request ID: RESPONSE_RATE
Response ID: Response Rate
Data Type: Integer
Example Response Value: 0
Example Response: {"Response Rate": 0, "day": "1980-01-01"}
Compatible Dimensions:
WEEK_NUMBERWEEKSACCOUNT_IDSFOLDER_NAMESLOCATION_NAMESMONTHS_RETAIL
Response Time (Hours)
Description: The average time in hours between the review date and the response date of all reviews with responses that can be responded to in the platform.
Request ID: RESPONSE_TIME
Response ID: Response Time (Hours)
Data Type: Float
Example Response Value: 0
Example Response: {"Response Time (Hours)": 0.0, "day": "1980-01-01"}
Compatible Dimensions:
WEEK_NUMBERWEEKSACCOUNT_IDSFOLDER_NAMESLOCATION_NAMESMONTHS_RETAIL
Reviews
Description: The number of new reviews your business has received.
Request ID: NEW_REVIEWS
Response ID: Reviews
Data Type: Integer
Example Response Value: 0
Example Response: {"New Reviews": 0, "day": "1980-01-01"}
Compatible Dimensions:
WEEK_NUMBERWEEKSACCOUNT_IDSFOLDER_NAMESLOCATION_NAMESMONTHS_RETAIL
Rolling Average Rating
Description: Average review rating of Competitors.
Request ID: CUMULATIVE_RATING
Response ID: Rolling Average Rating
Data Type: Float
Example Response Value: 3.98
Example Response: {"Rolling Average Rating": 3.98, "competitor": "Ali Baba"}
Compatible Dimensions:
ACCOUNT_IDSFOLDER_NAMESLOCATION_NAMESMONTHS_RETAIL