Answers
Learn the foundations about Yext's natural language site search powered by Knowledge Graph.
Core Competencies Gained
- Knowledge of the value of site search in the customer journey
- Skills to build the foundation to a great Answers experience with Yext
- Create a natural language site search experience powered by the Knowledge Graph
Get Started
21 modules
17.5 hours
3500 points
Unit 1: What is an Answers Experience
5 min, 20 points
Unit 2: Overview of Search Results
10 min, 20 points
Unit 3: Answers and the Knowledge Graph
10 min, 20 points
Unit 4: The Search Query Journey
10 min, 20 points
Unit 5: Search Quality
10 min, 20 points
Unit 6: Navigating Answers
5 min, 20 points
Unit 7: Answers Implementation Process
10 min, 20 points
Module Assessment
10 min, 100 points
Unit 1: Frontend UI Refresher
10 min, 20 points
Unit 2: Global Settings & Locale Configuration
5 min, 20 points
Unit 3: Adding & Updating Pages
10 min, 20 points
Unit 4: Customizing Your Pages
10 min, 20 points
Unit 5: Configuring No Results
10 min, 20 points
Unit 6: Adding & Updating Cards
5 min, 20 points
Unit 7: Adding Images
5 min, 20 points
Unit 8: Putting it All Together
10 min, 20 points
Module Assessment
30 min, 100 points
Unit 1: Standard Data Mappings
5 min, 20 points
Unit 2: Defining New Cards
10 min, 20 points
Unit 3: Deep Dive into CTAs
5 min, 20 points
Unit 4: Target Behavior of Links
5 min, 20 points
Unit 5: Formatting Direct Answers
10 min, 20 points
Unit 6: Troubleshooting Common Errors
5 min, 20 points
Module Assessment
30 min, 100 points
Unit 1: Understanding the Integration Phases
5 min, 20 points
Unit 2: Add Search Bar - Header Option
10 min, 20 points
Unit 3: Add Search Bar - Overlay Option
10 min, 20 points
Unit 4: Select Results Page Option and Add a Domain
10 min, 20 points
Unit 5: Publish an Experience to Production
10 min, 20 points
Unit 6: Standing Up an Answers Results Page - Client Hosted and JS Snippet Options
10 min, 20 points
Module Assessment
30 min, 100 points
Unit 1: Answers Analytics on the Answers Overview Screen
10 min, 20 points
Unit 2: Answers Analytics in Report Builder
10 min, 20 points
Unit 3: Available Metrics and What They Represent
5 min, 20 points
Unit 4: How Answers Captures Analytics
5 min, 20 points
Unit 5: Understand IP Filtering
5 min, 20 points
Module Assessment
10 min, 100 points
21 modules
17.5 hours
3500 points