Reviews | Yext Hitchhikers Platform
Yext
Optimize your consumer experience by monitoring, responding to, and generating reviews from your customers.
Core Competencies Gained
- Knowledge of the value of reviews in search
- Skills to find trends in reviews, build intelligent review responses, generate reviews, build approval processes, and more
- Create a reviews management program built to optimize your consumer experience by monitoring, responding to, and generating reviews from your customers
Get Started
11 modules
5.5 hours
1900 points
Unit 1: How Yext Helps You Optimize Your Review Response
5 min, 20 points
Unit 2: Yext's In-Platform Review Response Functionality
5 min, 20 points
Unit 3: Additional Yext Review Response Capabilities
5 min, 20 points
Unit 4: Review Response Best Practices
5 min, 20 points
Module Assessment
10 min, 100 points
Unit 1: Review Response Assets
5 min, 20 points
Unit 2: Introduction to Templated Review Response
5 min, 20 points
Unit 3: How to Set Up Templated Review Response
5 min, 20 points
Unit 4: How to Use Templated Review Response
5 min, 20 points
Unit 5: Introduction to Generative Review Response
5 min, 20 points
Module Assessment
10 min, 100 points
Unit 1: How Yext Helps You Optimize Review Generation
5 min, 20 points
Unit 2: Review Generation Templates
5 min, 20 points
Unit 3: Sending Review Generation Invitations
5 min, 20 points
Unit 4: Review Generation Settings
5 min, 20 points
Unit 5: Review Generation Metrics
5 min, 20 points
Unit 6: Review Generation Best Practices
5 min, 20 points
Module Assessment
10 min, 100 points
Practice Packs are available at the end of each track and can be used to review and solidify your learning. Each Practice Quiz consists of 4-6 questions from this track for you to review. Take one to maintain your quiz streaks! Having trouble passing? Click on the unit name next to the question to go back and review the material.
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11 modules
5.5 hours
1900 points