ServiceNow | Yext Hitchhikers Platform
Overview
This source uses the ServiceNow Knowledge Management API to fetch Knowledge Articles from the specified ServiceNow instance.
Operations
This source includes operations to Fetch Knowledge Articles.
Requirements
To pull knowledge articles from your ServiceNow instance, you must provide your ServiceNow domain name.
Authentication
This operation requires basic authentication. You must provide your username and password for your ServiceNow account.
Pagination
ServiceNow utilizes offset pagination.
| Offset Key | offset |
| Offset Start Value | 0 |
| Limit Key | limit |
| Limit Value | 30 |
| Total Items Key | result.meta.count |
| Detect Total Items Key In | Response Body |
Limits and Other Info
This operation includes a fields query parameter to determine the fields pulled from ServiceNow Knowledge Articles. The parameter is set to include the following fields:
activearticle_typeauthorcannot_read_user_criteriacan_read_user_criteriacategorydescriptiondirectdisable_commentingdisable_suggestingflaggedimagekb_categorykb_knowledge_basemetameta_descriptionpublishedratingretiredrolessourcesys_class_namesys_created_bysys_domainsys_domain_pathsys_mod_countsys_updated_bysys_updated_onsys_view_counttopicuse_countvalid_towikiworkflow_statetextshort_descriptiondisplay_attachments
Feedback
<% elem.innerText %>